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Panasonic AW-HE38H HD Professional PTZ Camera

The AW-HE38 camera is designed to produce great results in a variety of applications that require high-quality video and precise control—such as conference video, event capture, staging, distance learning and houses-of-worship. Thanks to their precision 22X optical zoom lenses, wide field of view, smooth PTZ functions and exceptional image quality, HE38 cameras are ideal for demanding remote production and IMAG use.

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Enter the World of P.T.Z.

The AW-HE38 camera is designed to produce great results in a variety of applications that require high-quality video and precise control—such as conference video, event capture, staging, distance learning and houses-of-worship. Thanks to their precision 22X optical zoom lenses, wide field of view, smooth PTZ functions and exceptional image quality, HE38 cameras are ideal for demanding remote production and IMAG use. With IP-Preview transmission and control, and support for PoE+ (which allows power to be supplied via a LAN cable), the HE38 also offers the flexibility needed for easy installation and management.

It's All in the Optics

In addition to a 22x optical zoom, the AW-HE38 also features intelligent zoom up to 30x and a 1.4x digital extender to capture crisp close-ups even in large auditoriums and lecture halls. The HE38 delivers an impressive signal-to-noise ratio of 54dB (F4/2000lx, minimum illumination, .35 lx), 1000 TV lines of resolution and 16-axis color matrix control for precise camera “painting” and matching. The HE38 already includes many innovative standard features developed to expand the capabilities of professional video system users. In addition to Panasonic's Dynamic Range Stretch (DRS) and advanced Digital Noise Reduction (DNR), an ingenious High Dynamic Range (HDR) mode helps to produce very good video even in extreme contrast and lighting conditions.

See in the Dark

For shooting in virtually total darkness, the HE38's Night Mode makes it possible to automatically switch to the capture of high-quality, HD monochrome video with the use of an (optional) IR illuminator in the 850nm range, making the camera ideal for reality show production, sleep lab research and staging support.

Versatile, Smooth & Lightweight

The pan range of ±175° and the tilt range of -30° to +90° cover a wide shooting area. Pan and tilt operate at a maximum speed of 90°/second and respond quickly
to remote control operation. They operate quietly at a sound level of NC35 or lower. Up to 100 preset positions and camera settings are stored in the camera, more than enough for the most demanding large venue installation. The camera weighs only 1.5kg and consumes just over 14.4 watts at 12 VDC.

Connected – Professional Interfacing for all Sorts of Remote Production

Video Outputs: Standard professional interfaces include HDMI, as well as IP/Network for single cable delivery of high-quality content up to 1080/60p. 

Audio Input: Audio input and embedding (on IP, HDMI) are also available via a switchable, stereo MIC/LINE input. 

Serial Control: RS-422 serial compatibility is available for serial based control workflows (i.e. connection to AW-RP50/120 or previous controllers). RS-232 and RS-422 VISCA protocol is available when introducing a Panasonic camera into an existing control structure. 

USB or microSD Card Recording: The mini-USB connector allows the AW-HE38 to be utilised as a USB camera utilizing standard USB Video/Audio class drivers. Many applications that connect to USB cameras, such as teleconferencing or software switching solutions, will be able to connect to the HE38 without external converters. Alternatively, microSD recording enables ISO MP4/H.264 recording internally in the HE38, transfer of content over the network via web browser or FTP. 

Network Connected

The LAN port on the HE38 unleashes the possibilities:

  • Power of Ethernet+ (PoE+) for easier system installation and setup. 
  • Control the camera via the network with an AW-RP50/120 hardware controller or Panasonic software solutions
  • Access the built-in web interface to monitor and control all aspects of the camera
  • utilise a supported third party control system from broadcast control systems, switchers, lecture capture systems, AV Control system and more
  • By default, the camera has a built-in H.264/MJPEG encoder for 7 channels of encoding up to 25Mbps. Pair with a supported hardware or software decoder
  • Available NDI|HX upgrade (a technology of NewTek Inc.) for the ultimate single cable production workflow with Ultra low latency video, audio, control, tally, and power over a single cable (new.tk/ndi_panasonic) or choose the AW-HN38H for out-of-the-box support for NDI|HX

Flexible Installation & Mounting

Blend-in: The camera is exceptionally easy to integrate and is available in two colors (-W: pearl white and -K: black matte) to suit a wide range of applications. 

Ceiling Mount: A twist-lock ceiling mount is included as a standard accessory. 

Tripod Mount for Mobile Production: The HE38 is also equipped with a 1/4-20 tripod mounting screw receptacle and a safety lanyard for use with many mounting and grip systems. 

Wall Mount: An optional heavy-duty wall mount is available in either black or white.

Need to stream or conduct webinars? Or work remotely and need to control cameras? You may already have the answer.

If you have the AW-UE4, AW-HE40, AW-HE42 or the AW-UE70 ProPTZ cameras, you already have a 'Super Web Cam', a web cam with quality, scope and range far beyond that of a standard web cam.

With an increasing number of people contacting customers, colleagues and associates with Zoom, Skype or Microsoft Teams, we wanted to remind you that these cameras have USB Video Out (HDMI or SDI) as well as IP streaming. These cameras can be configured to accept audio so that you can deploy them as a 'Super Web Cam'. There is also a FREE Virtual USB App available so that, in some cases, the cameras can be left in place and the USB Video Out can be accessed without the need for USB extenders.

Another great tool is the FREE PTZ Control Centre App. This app can register up to 1000 cameras and will allow you to control any of the above cameras from a remote location. All you need to do is to be on the same network as the cameras, to set up your security privileges and connect the cameras via IP.


Power Requirements DC 12V (supplied AC adapter)
DC 42V to 57V (PoE+ Power Supply)
Current Consumption 1.2A (supplied AC adapter)
0.4A (PoE+ Power Supply)
Ambient Operating Temperature 0degrees to 40degrees
Storage Temperature -20degrees to 50degrees
Allowable Humidity Ranges 20% to 90% (no condensation)
Mass Approx 1.5Kg
Dimensions (W x H x D) 160 x 186 x 166mm
Finish Pearl White / Metallic Black
Controller Supported AW-RP50 / AW-RP120G / AK-HRP200G
Power DC 12 V IN, PoE+
Mic/line Input Stereo Mini-Jack (3.5mm)
Supported Microphones: Stereo Mic
Supplied Voltage: 2.5V - 0.5V
Mic Input Level: -60 dBV - 3dBV
Input Level: -10dBV - 3dBV
Output Video HDMI Connector
Imaging Sensors 1/2.3 type MOS
Lens Motorised 22x zoom, F1.6 to F4.3 (f=4.3mm 11/64 inches) to 94.6 mm (3-23/32 inches)
35mm (1-3/8 inches) equivalent: 31.6mm (1-31/128 inches) to 705mm (27-49/64 inches)
Focus Switching between auto and manual
Focus Distance Entire zooming range: 1.2m
Wide End: 10cm
Colour Seperation Optical System On-Chip colour filter system
Horizontal Resolution 1000 TV lines typ (centre area)
Gain Selection Auto, 0dB to 48dB (3dB step)
Frame Mix Auto, Off, 6dB, 12dB, 18dB, 24dB
Electronic Shutter Speed During Full Auto: 1/30 to 1/2000 (59.94 Hz)
1/25 to 1/2000 (50Hz)
During Auto: 1/60 to 1/2000 (59.94Hz)
1/50 to 1/2000 (50Hz)
During Manual: 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 (59.94Hz)
1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 (50Hz)
Gamma off, normal (low, mid, high) camera
White Balance AWB A, AWB B, ATW, 3200K, 5600K, VAR (2400K to 9900K)
Chroma Amount Variability +3 step
Scene File Full Auto, Manual 1, Manual 2, Manual 3
Synchronisation System Internal Synchronisation
Video Output USB Video Class Ver. 1
Video Compression Format Motion JPEG
Resolution 1920 x 1080, 1280 x 720, 640 x 360
Frame Rate max 30 fps (system frequency 59.94Hz)
max 25 fps (system frequency 50Hz)
Audio Output USB Audio Class Ver. 1
Audio Compression Format Linear PCM, 48 kHz, 16-Bit, 2 channels
Supported Models Devices standardly equipped with a USB 2.0 compatible port
Installation Method Stand-Alone (desktop), Suspended (Hanging)
Pan/Tilt Operation Speed Maximum Speed During Preset: 300degrees per second
Maximum Speed During Manual: 90degrees per second
Panning Range +175degrees
Tilting Range -30degrees to 90degrees
Quietness During Preset: NC40 or less
During Manual: NC35 or less
IP Connecting Cable When connecting through a hub: LAN cable (category 5 or above) max 100m
When using a PoE+ hub: LAN Cable (category 5e or above) max 100m
When a hub is not used: LAN cable (category 5 or above) max 100m
AW Protocol Connecting Cable LAN Cable (category 5 or above, straight cable) max 1000m
Standard Protocol Connecting Cable Mini DIN 8-pin cable, male
SD Card Type micro SDHC (4GB to 32GB), micro SDXC (64GB to 128GB)
Speed class 10 or higher)
System Frequency 59.94Hz / 50Hz
Video Compression Format MPEG - 4 AVC / H.264 High Profile
Audio Compression Format AAC-LC (48kHz, 16 bit, 2 ch, 128 kbps)
SD Card Recording MPEG - 4 AVC file standard compliant (MP4)
Recording Format 1920 x 1080/59.94p, 1920 x 1080/50p, 1920 x 1080/29.97p, 1920 x 1080/25p
1280 x 720/59.94p, 1280 x 720/50p, 1280 x 720/29.97p, 1280 x 720/25p
Resolution JPEG VGA (640 x 360), QVGA (320 x 180) max 30 fps
1920 x 1080, 1280 x 720, 640 x 360, 320 x 180 max 30 fps
Resolution H.264 1920 x 1080, 1280 x 720, 640 x 360, 320 x 180 max 60 fps